Privacy Policy

1. Introduction
Your privacy is very important to us. This policy explains how Affordable Counselling collects, uses, and protects your personal information when you visit this website or engage in counselling services. 

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2. Information I Collect
I collect personal information you voluntarily provide (e.g., through contact forms, emails, or booking systems), such as:

• Name, email address, phone number.

• Relevant information or reasons for seeking counselling.

• Data about website usage (via cookies). 

 

3. How I Use Your Information
Your data is used to:

• Provide counselling services.

• Schedule appointments and send reminders.

• Process payments securely.

 

4. Confidentiality and Its Limits
Everything discussed in counselling is confidential. However, I may be required to share information without your consent in the following circumstances: 

• There is a serious risk of harm to yourself or someone else.

• There is a suspicion of child abuse, neglect, or harm to a vulnerable adult.

• I am ordered to do so by a court of law. 

 

5. Data Storage and Security
I take reasonable steps to ensure your information is secure, including: 

• Storing electronic records in a secure, password-protected environment. 

 

6. Your Rights
You have the right to access, correct, or request the deletion of the personal information I hold about you. 

 

7. Third-Party Websites
My website may contain links to other sites. I am not responsible for the privacy practices of those external sites. 

 

8. Contact
For any questions regarding this policy, please contact Rochelle at rochelle@affordablecounselling.nz.